Accent Group Limited (us, we, our) (ABN 85 108 096 251 / NZBN 9429031992886) and its related entities maintain a policy of strict confidence concerning your personal information that you share with us.
This Privacy Policy has been developed in accordance with the Australian Privacy Act 1988 (Cth) (including the Australian Privacy Principles) and the New Zealand Privacy Act 2020 (including the Information Privacy Principles) (together, Privacy Laws).
This Privacy Policy applies to the collection, storage, use and disclosure by us of your personal information. By accessing the website https://www.accentgr.com.au/ (Site) you accept the terms of this Privacy Policy.
This Privacy Policy applies to information provided to us whether via this Site or any other means such as in our stores and demonstrates how we will comply with the Privacy Laws. Although we will comply with this Privacy Policy in respect of information provided to us by persons under the age of 18 years, those persons must obtain the consent of a parent or guardian prior to using the Site and the parent or guardian will be responsible for appropriately supervising the person's use of the Site.
If you have any further questions or if you wish to receive more information on our information practices and Privacy Policy, please contact our Privacy Officer - see contact details below under “How to contact us”.
Under the Australian Privacy Principles, we are required to make you aware of certain matters on collection of your information. This Privacy Policy incorporates our Privacy Collection Statement, as it addresses all of these matters:
• our identity and contact details;
• the facts and circumstances, and the purposes, of collection of personal information;
• the consequences for you if personal information is not collected;
• other entities, bodies or persons to which personal information is usually disclosed;
• information about access and correction of, and how you may complain about the way we handle, your personal information; and
• cross-border disclosures of personal information.
We may collect the following information from you either from our Site, online apps or platforms, or if you provide it to us in store:
• your name and contact details, such as address and phone number;
• employment history and associated information;
• some personal details such as date of birth and gender;
• preferred username and password;
• the name of the domain from which you access the internet;
• the date and time you access our Site;
• the internet address of the website from which you linked directly to our Site; and
• other information that you may supply to us.
By giving us your personal information, you consent to the collection, storage, use and disclosure of your personal information in accordance with this Privacy Policy and as otherwise permitted under the Privacy Laws.
Our purpose in collecting personal information about you is for the purposes of managing recruitment and employment-related processes, responding to enquiries, providing information about our business, brands and investor matters, and complying with our legal and regulatory obligations.
We will not collect personal information unless the information is reasonably necessary for or directly related to one or more of our functions or activities.
If someone other than you provides us with personal information about you that we did not ask for, we will notify you as soon as practicable, unless we receive it with your consent. This notice will be given unless to do so would be in breach of an obligation of confidence. If we could not have collected this personal information, we will lawfully de-identify or destroy that personal information.
When you complete a contact us form on our Site, other application or platforms, you are asked to provide certain information about yourself. This information includes your name, and email address and any comments you might have.
We use this information to assist your enquiry and learn more about our customers, so we can provide you with the content and feedback information most relevant to you. Once you submit a contact us form you are no longer anonymous to us.
Cookies are small text files that are stored on your browser or device by websites, apps, online media, and advertisements.
We use cookies and other identification technologies on our Site for a number of purposes, including: to identify, customise and deliver content such as advertisements, promotions or offerings of greatest interest to you, gather statistical information and better understand individual use. In certain cases, we share this information with third parties to assist us in this process. These technologies may involve placing and using data in your browser or system’s local storage. Pixel tags, web beacons, clear GIFs and similar technologies may also be used by us or our third party service providers to measure the success of marketing campaigns and compile statistics about communications and site usage.
Furthermore, and as is common practice, we may identify and compile information concerning your IP address (a number automatically assigned to your device by your internet service provider) which helps us to calculate site usage levels, diagnose technical problems and administer our Site and other applications or platforms.
You have the right to choose whether or not to accept or enable our use of cookies and other identification technologies. You can do this by configuring your computer so that it disables cookies or does not accept them and by clearing your local cache or browsing history. For further information about cookies, including information setting out how to view the cookies that have been set on your device and how to manage and delete them, you can visit www.allaboutcookies.org.
We may share your personal information between different departments of Accent, across different brands of Accent, with Accent group companies (including our parent company, subsidiaries and global affiliates) and with third parties such as (but not limited to) recruitment agencies who assist us with our employment activities.
We take all reasonable steps to ensure that your personal information held by us is accurate, up-to-date, complete, relevant and not misleading. If you believe that any of your personal information is not accurate, up-to-date, complete or relevant, or that it may be misleading, please contact us (see below) and we will take all reasonable steps to correct your personal information within a reasonable time.
We will only collect, store, use or disclose your personal information as set out in this Privacy Policy unless we are required by law to protect our rights or property (or those of any third party), or to avoid injury to any person.
We may disclose your personal information to our global affiliates, related entities and/or service providers located outside of Australia and New Zealand. At present, we have partners, related entities and/or service providers in South Africa, Vietnam and the United Kingdom.
Before disclosing any information to an overseas entity, we are required to take reasonable steps to ensure that entity deals with your personal information in a way that is consistent with the Australian Privacy Act 1988 (Cth) (including the Australian Privacy Principles) and the New Zealand Privacy Act 2020 (including the Information Privacy Principles).
We will use all reasonable endeavours to keep your personal information in a secure environment, however, this security cannot be guaranteed. We have put in place various methods including firewalls, passworded access and encryption software to ensure your personal information is not subject to misuse, loss, unauthorised access, modification or disclosure.
If we no longer need your personal information, unless we are required under Australian or New Zealand law or a court or tribunal order to retain it, we will take reasonable steps to destroy or de-identify your personal information in accordance with our document retention policy.
In processing applications for employment, we collect resumes, references, certificates of graduation and qualification and other personal information about candidates. We may also provide your application to a recruitment agency or contractor that may assist in reviewing applications we receive.
Letters and resumes sent to us as part of an application for an advertised position, or sent to ascertain whether any positions are available, will be used to match applicants with available opportunities. If we consider that your application may be suitable to our current requirements, we, or a party acting on our behalf, will notify you and may also contact persons nominated by you as referees and ask them questions in relation to you. If your application is not suitable for our current requirements, but we feel that there may be a position for you in the future, we may keep a record of your application and contact you again if a suitable position becomes available. Please advise us if you prefer that we do not retain your information for this purpose.
We may vary the terms of this Privacy Policy at any time. You should check this Privacy Policy regularly so that you are aware of any variations. You will be deemed to have consented to such variations by your continued use of the Site following such changes being made.
Should you wish to access, update or correct personal information supplied to us, you may contact our Privacy Officer using one of the methods set out below under “How to contact us”.
You can contact us by sending an enquiry to:
privacy@accentgr.com.au
or
Privacy Officer
Accent Group Limited
2/64 Balmain Street, Cremorne VIC 3121
If you believe we have breached your privacy and would like to make a complaint, or you have any feedback, questions or concerns about our Privacy Policy or practices, please contact us using the contact information above. If you are making a complaint, please provide details of any specific incident so that our Privacy Officer can fully investigate the complaint.
Once the Privacy Officer receives a complaint they will commence an investigation with the relevant business unit. We may contact you to discuss your concerns and outline options about how they may be resolved. We will aim to ensure that your complaint is resolved in a timely and appropriate manner and will treat your complaint confidentially. We will contact you to inform you of the outcome of the investigation. If a breach is found, the Privacy Officer will work with our management so that the process can be rectified to prevent any further breaches from taking place.
If you are not satisfied with the outcome of your complaint or if you feel your privacy has been breached, you may make a complaint to:
• Australia - the Office of the Australian Information Commissioner at either www.oaic.gov.au or by calling 1300 363 992.
• New Zealand - the Office of the Privacy Commissioner at either www.privacy.org.nz or by calling 0800 803 909.